Tenant Center

On behalf of JSM, we welcome you to our family of commercial tenants in Champaign-Urbana, Illinois! Below is a quick summary of rent payments and maintenance requests. Please see the Welcome Packet PDF for further details which may be of assistance in the daily operation of your business. Please do not hesitate to contact JSM should you have any questions and again, welcome! 

JSM Commercial Welcome Packet (Downloadable PDF)

Make Payments

Rent is due on the first day of the month. We are able to accommodate your rent payment via an automatic withdraw from your bank account. All rent questions should be directed to Christy Johnson at 217-359-8058 or christy@jsmcommercial.com. JSM will notify you, via mail, approximately 30-45 days in advance of a rent increase. 

Submit Maintenance Requests

JSM has outstanding 24/7 maintenance service for items related to your building. Refer to your lease to determine what mechanical items are your responsibility. If JSM responds to a maintenance call in which the repair is the responsibility of the tenant, you will receive an invoice for our services. Typically, maintenance requests are responded to within a 24 hour period. The nature of the maintenance request will be evaluated by our Maintenance Supervisor. For example, heating/cooling and water issues are given priority. Our maintenance service can be reached in two ways:

  1. JSM Web Maintenance Request - complete an online maintenance request
  2. 217-359-6108 (answered 24 hours/day)

Creative Marketing Opportunities

JSM is concerned about the success of your business. If you are new to the community or looking to expand your marketing efforts, please contact Paige Schwartz at 217-359-8058 or at pschwartz@jsmliving.com

Utilize Our JSM VIP Program

In 2008, JSM initiated the JSM VIP Program. All JSM residents and office workers receive a JSM VIP card that can be used at participating JSM retailers. Residents can go to www.jsmliving.com and review the current discounts available at JSM retailers. Our retailers provide updated discounts throughout the year to Paige Schwartz and information is updated on our website. Additionally, JSM will send email blasts to our residents and update social media sites alerting them of the program and reminding them to check for updates on the program. For more information, please contact Paige Schwartz at 217-359-8058 or at pschwartz@jsmliving.com

Explore Featured Tenants & Local Partners

JSM Commercial's portfolio is comprised of an extensive list of local, regional and national retailers . Our success comes from helping our retailers find the perfect location to grow their business and acheive their goals. For a complete list of JSM retailers, click here